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Jacob Mason

Jacob Mason

Joined: 7/20/2022

  • Blog Posts
  • Ideas
  • Forum Posts
  • RE: Clean room material compatibility

    Thu, 20 Apr 2023 15:53:15 GMT – Clean room material compatibility
    Could you please tell me more about your concern with silicone in the 2260B and usage in your clean room?
  • RE: Clean room material compatibility

    Thu, 20 Apr 2023 14:31:31 GMT – Clean room material compatibility
    Hi Victor,<br> <br> Unfortunately I don't think we can share the exact materials inside of the power supply. However, I do know they are both&#160;<span style="font-size:12.0pt;"><span style="font-family:&quot;Calibri&quot;,sans-serif;"><span style="color:black;">RoHS and REACH compliant.</span></span></span>
  • RE: VIRTUAL FRONT PANEL JAVA PROBLEM ON 2281S-20-6

    Wed, 22 Feb 2023 22:01:24 GMT – VIRTUAL FRONT PANEL JAVA PROBLEM ON 2281S-20-6
    The 2281S virtual front panel can currently only run in internet explorer due to its use of java web applets. To get the virtual front panel running, first install Java. After this, open the "configure Java" program on your PC. From here, click on the security tab and add the ip address of the 2281S to the "Exception site list". The Virtual front panel software should be accessible now. 
  • RE: How do I adjust the fan speed/noise of 2281S-20

    Mon, 12 Dec 2022 17:40:01 GMT – How do I adjust the fan speed/noise of 2281S-20
    Hi Jeremy,

         Unfortunately there is no way currently to adjust the fan speed. I've entered a request so our firmware team is aware of the issue. They'll determine the next best step.

    Best Regards,

    Jacob Mason
  • RE: Series 2200 - USBTMC Error - Device not found

    Fri, 21 Oct 2022 14:57:56 GMT – Series 2200 - USBTMC Error - Device not found
    Hello Greg,

         It won't show up with a Keithley name. Instead It will be just something like "unidentified device" or "Com 6"

    Best Regards,

    Jacob Mason
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