Hello,
Apologies for the late response, I noticed this had been sitting here unanswered for a few weeks.
This is a bug that is known and we are working on a solution.
Can you tell me what firmware version you used previously where there was no issue? I would recommend downgrading to that version to fit your applications until a fix is presented.
If you can not find the firmware version that you need, where there was no pause in data entry, please open a case with our technical support center and we can work with you individually. If you make a case with us, please reference your TekTalk forum post so we can sort it out to the correct team.