Posted Wed, 05 Oct 2022 18:25:41 GMT by User, Forum

I have a TLA7012 and when I power the unit on, it goes into a black screen. Do you haec any ideas on how to troubleshoot this?

Posted Wed, 05 Oct 2022 18:30:43 GMT by Expert, Tektronix Applications

The TLA7012 went out of production in 2014. At this point our service group provide best effort repair and replacement parts are limited. Below I'll provide information for the service group. They can issue a repair quote if you want us to look at the instrument.

Below you can find the contact information for our Service Department:

Service and calibration information.
Web: https://www.tek.com/rma-request
Email: rmarequest@tektronix.com

Posted Tue, 17 Jan 2023 08:20:35 GMT by Calibration, Fixture

Hi,

Replace the MB Battery and then change the BIOS Settings (Configuration/Video Configuration) in Enabling Local Flat Panel (LFP) and Save New Settings.

Succes,




 

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