User Forum

The 2602 display keeps locking up. After configuring the output current and voltage, I've turned on the output to start running tests but noticed the display was frozen. I've tried resetting the unit, but after a minute the display would lock up again. This was all happening in manual mode. A month ago I noticed an error message on the unit which said something about a battery discharge. This was the first time using it since then.

I am wondering if there is a SCPI command to turn on the measurement result table similar to the Add New -- Results Table -- Measurements -- Add button presses.

Used to occasionally get a System Error upon boot, but as of this morning am totally unable to boot the scope.
Presently running firmware 1.38.1. I tried loading a USB drive with 1.40 and turning on power with tit inserted, but no avail.
Any tricks to try?

I've tried rebooting the scope a couple of times. Each time it shows me the main screen for less than a minute and then un-prompted returns to it's sleep mode and won't return to the main screen. I cannot use it. I've tried pressing all the buttons or quickly try to restore default settings before it shuts off again.

My company is looking to purchase an oscilloscope that has glitch mode triggering and is capable of keeping a running count of glitches to display on the scope screen. In the past we've used the TDS6604 and were wondering what the best replacement might be. Most modern scopes only display trigger frequency, not running count, so we've been struggling to find a replacement.

Many of the functionality of this scope no longer responds to button presses (triggering, among others).
We are also no longer able to open most menus. The scope reports not passing a power-on self-test.

What is the replacement scope for the TBS1104, as this product is now obsolete.

When going to the IP address for the scope and clicking on "Instrument Control (e*Scope®)" to use the scope, nothing shows up but a white blank screen. All other pages work on the just IP page.

http://10.0.0.8/Tektronix/

This happens across all major browsers, chrome, firefox, and edge and the computer can access the scope etc. Firewall rules are allowing traffic.

The scope fails internal tests and startup test time scale is 20% off

We are performing SPC periodically, and per manual, it is asking to remove all input cables. I want to ask if you could give a bit more definition on what "input" means? Besides CH1, CH2, CH3, CH4, is necessary to remove cable connection to AUX IN, AUX OUT, and REF IN? Thanks